Returns & Refunds

30-Day Money-Back Guarantee

We stand behind the quality of our natural teak set and want you to shop with complete confidence. If you're not entirely satisfied, return your order within 30 days of delivery for a full refund.

Return Conditions

• The return must be requested within 30 days of the delivery date.
• The item should be in its original condition with the original packaging.
• Proof of purchase (your order number) is required.

Free Returns

Returns are free — you pay nothing to send the set back to us.

How to Request a Return

Email us at glow@bora-office.com with your order number and the reason for your return, and we'll guide you through every step.

Refunds

Once we receive your returned item and verify its condition, we issue a full refund to your original payment method within 5–7 business days.